What is Uplabs?

  • UpLabs is a place for designers to find, share, and buy resources for their projects.

    On UpLabs, users can:
    1. Share paid and free resources in our showcases.
    2. Search for specific resources based on subject or program used.
    3. Share his/her work as inspiration or as a freebie.
    4. Vote and comment on others’ work.
    5. Participate in design challenges in which the winner becomes an UpLabs Premium seller and gets their work featured in various outlets.


  • Make a submission

    • Who can make submissions?

      Everyone! Go for it, make a submission.

    • How can I submit my work?

      Click on the Upload button from the homepage (top right corner). You will need:

      A preview image (800 x 600 pixels, or 1200 x 900 pixels). One will automatically be uploaded, but if you want to change it, click on the image to upload a new one.
      It’s compulsory to include a valid source file. If you do not include a valid source file, your work will be marked as invalid and you’ll be asked again to upload a valid source file. Or in some cases, your work may be rejected.

      Other than that simply follow the instructions to fill in the form.

      Your submission will then be reviewed by the UpLabs team. If approved, it will then be put in a queue to be showcased.

    • What kind of content can I submit?

      Basically any kind. You can and should upload designs for Web, Android, iOS, Marketing category (eg. flyers, business cards etc), and Branding (eg. logos, icons, illustrations).

    • Can I submit someone else’s creation?

      No, you cannot. It’s against authorship rights and copyright, so you can only submit your own creations.

    • How long does it take for something to be showcased?

      We get tens of submissions every day (thank you!), so it varies. But it usually takes between 2 and 12 days from the moment you make a submission to it being showcased on the site (if it’s approved).

    • I made a submission but I don't see it showcased.

      If that was 2 minutes ago, that's because it's currently under review! In fact, the review process can take up to 12 days, so bear with us until a decision is made. In the meantime, make another submission! Please don't submit the same post multiple times, unless it has significantly evolved.

      Also please take note that our curation team can un-showcase or remove any post that includes but is not limited to the following promotional content:

       • Inviting or asking the community to join an event without our consent
       • Promoting a group, competitor's activities, etc.
       • Selling a product with a link to another marketplace
       • Recruiting or hiring posts
       • Posts with explicit or inappropriate content

    • What do you showcase? What is the best way to be featured?

      Our aim is to provide a daily gallery of inspiration for all. The best way to be featured is to submit high-quality content and designs.

      UpLabs isn't the place for other trends, unfinished creations or to showcase an entire portfolio at once.

    • How will I know if my submission was showcased?

      Your work will be showcased if it meets the standards of our curation team; otherwise, the post will remain visible only on your profile. Don’t worry, though, there’s no limit on the number of submissions you can make on UpLabs.

      You can check the status of your submission by checking it from your profile. Simply open the design you submitted and look to the right side of the preview page just above the comments section. If it’s showcased, it will indicate “Showcased on [Category e.g. Material Design, iOS, Web or 3D]”; otherwise, it will only show “Posted on [Category e.g. Material Design, iOS, Web or 3D]”.

      Bear in mind that our review process can take up to 12 days, so it doesn’t always mean that “Posted” means your design didn’t make it. If you’ve just submitted your work a few minutes ago, then it may have not gone through the review process just yet. Don’t worry, though, there’s no limit on the number of submissions you can make on UpLabs.

    • Why didn’t you showcase my submission?

      There can be multiple reasons why your submission was not showcased, but here are some of the most common ones:

       • It does not follow UpLabs guidelines at all.
       • It is not finished, or “polished”. We like to showcase finished work that will fit the marketplace.
       • The preview was not the right size (800 x 600, or 1200 x 900).

      As a seller we encourage you to work on it again, polish it, and re-submit it.

    • Can I submit a paid item from a Marketplace?

      You can submit your own work that you sell only on other non-exclusive Marketplaces.

    • How can I report someone as not being the true creator of a product?

      Please contact us as soon as possible at [email protected] and explain why the person is not the true creator. Include a link to the fraudulent post.

    • Can a user get suspended?

      Yes, they can get suspended without warning if they don’t follow the community rules.

    • For what reasons can I get suspended?

      You can get suspended for reasons such as:

       • - stealing/copying others’ works
       • creating fake profiles to harm other users
       • creating fake profiles to collect fake votes on your challenge submissions or on products you are selling
       • breaking any other rules described in this FAQ


    Profile & Verified members

    • What is a verified user?

      A verified user is a user of the UpLabs community who has been given special access. When she/he makes a submission to UpLabs, it will be showcased instantly. To become a verified user, you must show consistency in the quality of your work.

    • I’m a verified member, why was my submission deleted?

      In some rare cases, we may delete a submission by verified members if it does not align with the UpLabs vision of showcasing work that is beautiful and polished.

    • How do I become a verified user?

      Verified users are selected one by one by the UpLabs team based on the quality of their past submissions. So the best way for you to become one is by submitting quality work and getting a lot of love from the community!

    • How can I create my profile?

      Profiles are automatically created for each maker who had a piece of their work showcased.


    Comments

    • Why was my comment deleted?

      The UpLabs team monitors the comments. We are pretty open and aim for people to discuss each other’s work; however, we will delete comments in certain instances. Keep these things in mind:

       • Be respectful of other people’s work, don’t insult people. Instead, provide constructive feedback that will be helpful to the maker and others reading your comment.
       • Don’t put a link to another marketplace. If you wish to sell a product, please make a submission to the UpLabs Store
       • No spammy comments or any comments fishing for upvotes are allowed. The access to write or read comments on any post will be disabled for anyone who gets caught doing this. Examples of spammy or fishing comments:
       “I love your work, check my profile and upvote any post you find interesting!”
       “Awesome design! How did you do it? Check my profile too!”
       “Upvote my posts and I’ll do the same to yours.”
       “Great work! How about a follow back?”


    Buying on UpLabs

    • How does buying on UpLabs work?

      In order to buy on UpLabs, you must have an UpLabs account and a valid payment card.

    • How can I pay for products on UpLabs?

      You can pay with a valid credit or debit card.

    • What licenses are available?

      You can buy products with personal, commercial, or extended licenses. You can read more about our licensing options here.

    • Where do I find my invoice?

      You can find your invoice under the “My Purchases” section in your profile.

    • The source file is incorrect, what should I do?

      If a source file is incorrect, you should report it by writing us an email to [email protected]


    Selling with UpLabs

    • How does selling with UpLabs work?

      In order to sell with UpLabs, you must be a verified user and make sure you're uploading your own high-quality work.

    • What are the requirements?

      You must create and upload only your own work. If we find out that you’ve uploaded works of others and are selling them on your profile, then your account will be suspended.

    • How do the payouts work?

      After you have $50 in your UpLabs account, you can request a payout. Payouts will be completed on the 1st of every month; however, if the 1st of the month falls on a weekend or a national holiday, the payouts will be done on the first working day that follows. We will pay you using PayPal or by a Wire Transfer if you request a payout of more than $500.

    • Do I need to fill out any forms or sign any contracts/documents with UpLabs as a seller?

      Yes, you’ll need to fill out a W8BEN or W9 form in order to sell with UpLabs. These forms are collected for tax purposes. UpLabs doesn’t provide tax support or tax information. If you have doubts about your tax situation, you should reach out to a tax advisor in your country to obtain information about your tax obligations.


    Premium sellers

    • What is a Premium seller?

      A Premium Seller is one that is a verified user; these sellers receive payouts from our Premium subscription service. Premium sellers make up an exclusive community of users that are handpicked by the UpLabs team depending on the quality of their work.

    • How can I become a Premium seller?

      You can become a Premium seller by being invited by the UpLabs team or by winning one of our design challenges.

    • How can I remain a Premium seller?

      To stay a Premium seller, you must only upload your own, high-quality work. If we find out that you’ve uploaded works of others and are selling them, your account will be suspended.

    • What advantages will I gain from UpLabs Premium as a Seller?

      As a Premium Seller, you will receive a share of revenue generated from the number of your Premium Resources downloaded.

    • Do all downloads receive the same earnings?

      Yes. All Premium Downloads are equally valued and will receive the same earnings. However, earnings are dependent on the amount of times your Premium Resources are downloaded.

    • How is the revenue shared with Premium Sellers?

      50% of the net revenue generated on UpLabs Premium is shared with authors. The revenue is distributed utilizing the subscriber distribution method.

    • What is the Subscriber Distribution Method?

      Subscriber Distribution is a way of sharing revenue with our authors. 50% of our net revenue produced by Premium downloads is distributed using this methodology. Creators’ share of the revenue is proportionate to the number of downloads from Premium users.

    • How is the Net Revenue calculated?

      Net revenue is the total amount of sales (gross revenue) from UpLabs Premium subscriptions minus costs that are incurred by UpLabs. So, total revenue must be adapted before revenue is shared with authors.

    • How much will I earn?

      Authors will receive their allocated portion of the net revenue based on the number of their Premium resources that are downloaded. The more your Premium resources are downloaded, the more revenue is shared with you as a creator.

    • How do the payouts work?

      After you have $50 in your UpLabs account, you can request a payout. Payouts will be completed on the 1st of every month; however, if the 1st of the month falls on a weekend or a national holiday, the payouts will be done on the first working day that follows. We will pay you using PayPal or by a Wire Transfer if you request a payout of more than $500.

    • Do I need to fill out any forms or sign any contracts/documents with UpLabs as a seller?

      Yes, you’ll need to fill out a W8BEN or W9 form in order to sell with UpLabs. These forms are collected for tax purposes. UpLabs doesn’t provide tax support or tax information. If you have doubts about your tax situation, you should reach out to a tax advisor in your country to obtain information about your tax obligations.


    Premium subscription

    • How does it work? What types of subscriptions are available?

      UpLabs users are able to have a free plan, or a paid subscription to access UpLabs Premium. We have a recurring monthly subscription that will recur once a month or a yearly subscription that will be charged once a year. If you are on a free plan, you will have to purchase products individually rather than as part of a subscription fee.

    • What is a Premium subscription?

      A Premium subscription is one in which a user is subscribed to our Premium service by paying a monthly or yearly fee. These users have unlimited access to all of our premium resources and licenses during the course of their subscription.

    • Can I get an invoice?

      Yes, you’ll need to reach out to [email protected] to receive an invoice.

    • Can I use the downloaded products after I cancel my subscription?

      The moment you unsubscribe from UpLabs Premium you lose the access to the licenses for the downloaded products. So the answer is no, it’s not possible to continue using the downloaded products if you don’t renew your subscription.

    • I got charged for a second month in my monthly subscription? Can I receive a refund?

      You cannot receive a refund in this case. If you do not wish to continue your monthly subscription, then you must cancel it before the subscription period starts over. If you do not cancel it, then you will continue to be charged monthly for the subscription you have chosen.

    • I believe there is an issue with my subscription, who should I reach out to?

      You can reach out to [email protected] if you think there is an issue with your subscription.


    Refund policy

    • How do I know if I'm eligible for a refund?

      Our refund policy is very straight-forward and clear. We do not issue refunds in cases that violate our terms and conditions. We also don't issue refunds after subscription cancelation. If you cancel your subscription, you immediately lose access to the Premium features and you’re not eligible for a refund for this reason. As mentioned above, we don't issue refunds for the automatic renewal of recurring monthly or yearly subscriptions. If you do not wish to continue your monthly/yearly subscription, then you must cancel it before the subscription period starts over. If you do not cancel it, then you will continue to be charged for the subscription you have chosen.

    • Who should I contact if I want to receive a refund?

      You should contact [email protected] if you wish to receive a refund.


    Challenges

    • How do challenges on UpLabs work?

      Challenges are open to any users that want to compete. The only thing you need to do is follow the challenge guidelines and keep on topic.

    • Who can upload resources for the challenges?

      Anyone can upload resources for the challenge! Just make sure that the valid source file is included, you follow the challenge guidelines, and stick to its topic.

    • Can I share my work on social media when participating in an UpLabs challenge to receive more upvotes?

      Yes, definitely!

    • My post got removed from the challenge, why?

      It got removed from the challenge because it was either violating the community rules or we’ve discovered that you were fishing for fake votes. If we encounter any of these, it will result in immediate disqualification. If this is a recurring issue, it can even result in account suspension.


    Jobs, Advertisements, and Sponsorships

    • My company is hiring, can I advertise on UpLabs?

      You can advertise in our weekly newsletter and social media to reach over 1,000,000 product designers, developers, and product managers. Submit your ad here. You cannot advertise with your own posts or uploads.


    General

    • Do you have a mobile app?

      Not at the moment! It’s possible to access the site from your mobile device; however, we recommend that you access the desktop version whenever possible.


    Leaderboard Medals & Weekly Creator Ranking

    • 🥇 Creator Leaderboard:

      Creator Medals can be earned from the daily showcase. The #1 or the most upvoted post in Material, iOS, Web Design and 3D gets a Gold medal, and #2 and #3 will get Silver and Bronze respectively. This means there will be 12 creator medals awarded daily.

    • 🥈 Challenger Leaderboard:

      Challenger Medals can be earned from the UpLabs challenges. The most upvoted post will get the Gold medal, Silver for second, and Bronze for the third.

    • 🥉 Contributor Leaderboard:

      Contributor Medals can be earned by users who showcased a work that was created by someone else, which means he/she is not the original creator of the post. Gold medal is given to the most upvoted post, silver for the second, and bronze for the third.

    • How often are the medals being awarded?

      The medals are being awarded to the well-deserving users daily. So make sure you’ve submitted your best work today!

    • How does the weekly Creator ranking work?

      The weekly Creator ranking list is generated every Monday at 12:00 AM PST and points are accumulated from the number of upvotes the creatives received from the community on the work they showcased that week. So make sure that you hit that “U” button on your keyboard to upvote any post that you find inspirational!